Information Security
Information security means keeping all information safe – whether on paper or on a computer. There are three main goals: information should be confidential, accurate, and available at all times.
This is more than IT security. IT security protects devices and networks. Information security also protects people, processes and buildings.
For the ÖBB Group, this is very important. Many work processes only run well when systems are secure. That is why the Group has clear rules and measures in place.
This page is used to report security-related information to the ÖBB Group. Please use this reporting channel only if you have noticed a vulnerability or an information security incident.
For complaints, travel information or general IT issues, please contact ÖBB Customer Service.
If you notice a security problem or security incident, you can report it by emailing our Security Operations Center
Here you can find our privacy information for reporting security problems and security incidents.