ÖBB-Holding AG is committed to making its websites konzern.oebb.at, holding.oebb.at und unsereoebb.at accessible in accordance with the provisions of the Austrian Web Accessibility Act (Web-Zugänglichkeits-Gesetzes (WZG) idgF) which implements Directive (EU) 2016/2102 on the accessibility of websites and mobile applications of public sector bodies.
This accessibility statement applies exclusively to the websites of ÖBB-Holding AG listed above.
It does not apply to the websites of the Group’s subsidiaries (e.g. ÖBB-Infrastruktur AG, ÖBB-Personenverkehr AG, Rail Cargo Group, etc.), which maintain their own websites and separate accessibility statements.
The websites are currently partially compliant with Conformance Level AA of the Web Content Accessibility Guidelines (WCAG) 2.2 and with the applicable European Standard EN 301 549 V3.2.1 (2021-03).
As no comprehensive technical accessibility audit has yet been conducted, this assessment is based on an internal self-assessment.
A systematic review and further development of accessibility is planned for the period 2026–2027.
Some areas of the websites may currently not be fully accessible. These include in particular:
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PDF documents that may not be fully tagged or compliant with PDF/UA standards
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Embedded videos that may lack subtitles or audio descriptions
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Individual interactive modules or elements whose keyboard operability may not be fully ensured
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Content provided by third parties (e.g. social media integrations, maps) that is outside our direct control
These limitations will be identified in detail as part of the planned review and addressed step by step
This statement was prepared on 9 December 2025.
The assessment was carried out as a self-assessment by ÖBB-Holding AG.
The statement is reviewed regularly and updated in the event of significant changes.
If you encounter any barriers or deficiencies in the accessible use of our websites, please inform us using the contact form.
Please describe the issue and, if possible, provide the URL or the exact location of the affected content so that we can identify and understand the barrier. We endeavour to respond to your request within a reasonable period of time.
If you are not satisfied with the response received via the contact option above, you may submit a complaint to the Austrian Research Promotion Agency (Österreichische Forschungsförderungsgesellschaft mbH – FFG). The FFG accepts complaints electronically via its contact form.
→ Contact form of the complaints office
The FFG examines whether the complaint relates to violations of the requirements of the Austrian Web Accessibility Act, in particular deficiencies in complying with accessibility requirements, by the federal government or an entity attributable to it.
If the complaint is justified, the FFG will issue recommendations for action to the federal government or the affected legal entity and propose measures to remedy the identified deficiencies.
Responsibility for the content, maintenance, and accessibility of these websites lies with:
ÖBB-Holding AG
Group Communications
oebb-holdingag@oebb.at
Am Hauptbahnhof 2, 1100 Vienna, Austria