Our passengers' feedback is very valuable to ÖBB. Any suggestion helps us to enhance our service and to better live up to our promise of quality.
ÖBB Customer Service
(please note the department)
Postfach 222
1020 Vienna
Telephone +43 5 1717
For general inquiries and notifications about compliance issues (e.g. corruption, white collar crime) please contact compliance@oebb.at
Whistleblower: You can submit notifications electronically (also anonymously) here:
The privacy statement for the submission of information to compliance@oebb.at or via the whistleblowing web-platform can be found here.
ÖBB-Business Competence Center GmbH
Erdberger Lände 40-48
1030 Vienna
Phone: +43 1 93000 0
Send an email
ÖBB-Operative Services GmbH & Co KG
Felberstraße 3a
1150 Vienna