Our passengers' feedback is very valuable to ÖBB. Any suggestion helps us to enhance our service and to better live up to our promise of quality.
ÖBB Customer Service
(please note the department)
Postfach 222
1020 Vienna
Telephone +43 5 1717
Compliance Office and Anti-Corruption-Department
Whistleblower: You can submit notifications, in particular concerning corruption and white collar crime, electronically (also anonymously) here:
The privacy statement for the submission of information via the whistleblowing web-platform can be found here.
ÖBB-Operative Services GmbH & Co KG
Felberstraße 3a
1150 Vienna